I write this article in all humility, simply to share with you research that I had to carry out within the framework of various projects and the conclusions that could be drawn from it. This is a recurring problem, especially with blogs: how much H1 should you put in a web page? What is an H1? That's the basics, a little background. H headings, …
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How to represent a place in a web design?
The design of a website often goes beyond aesthetics. Let us think in particular of sites which present and sell a place, such as the site of a hotel, an inn, a ski center or other. It then becomes imperative that this place is reflected in the visual of the website. We want visitors to know what to expect and have a clear idea when they walk …
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The implicit visual code of the web
The world and times are changing. The web too. On the other hand, the web does not always evolve at the same rate as the users of the sites, who are becoming more and more familiar with certain principles and functionalities. Before, we wrote everything: Click here , Back to home , Read more , etc. Over time, a much simpler and much more visual …
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UX at the service of online sales
I had a real shock when I started working in the UX field. I heard repeatedly that it was necessary to meet the needs of the customers rather than the needs of the users for the realization of a Web platform. Wow minute! UX is USER experience. And you, you talk to me about money, transactions and mercantilism as big as your arm? Well yes. Let's …
The poor UX of “My Business Account” at the Canada Revenue Agency (CRA)
It's ringing… “ Hello, this is Mr. X from the Canada Revenue Agency, how can I help you? - Hello, I received an email notification that I had mail in My CRA Business Account , but when I log in and go to my "Message Center", my last communication was from 2015… - We'll take a look at this ma'am. Are you currently connected to your business …
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