Know
Your Clients
Clients' interviews
Ethnography
Personas
Discover Their Journeys
User Scenarios
Customer Journey Maps
Designing
the Experience
Card sorting and information architecture (IA)
Wireframes
Prototypes
Testing and Improving
Heuristic, ergonomic and QA audit
Usability testing
Interpretation of metric data and tracking
Design Thinking Workshops
Do you want to collaborate your teams while aiming for a user-centered approach? Or do you want to survey your end customers in groups?
Testimonials
During her tenure collaborating with our team, Audrey has consistently demonstrated exceptional skills that have significantly contributed to the success of our projects. Her ability to seamlessly integrate with our team, combined with her multifaceted expertise and unwavering dedication, has left a lasting impact on our operations.
Andriy Bibik
Managing Director at Danavero Inc.
Ontario, Canada
Both our project team and customer have had a great experience working with Audrey Marcotte. She has been very informative and met deliverables on-time, while maintaining a great demeanor during our interactions. Her expertise and influence has been a key-contributor in the success of this UI/UX engagement.
Great job!
Zachariah Hardilek
Senior Project Manager at Thales
Digital Identity & Security / Identity & Biometric Solutions
USA
Next Step...
Let's talk about your project and discover how client experience can help your organization.